Postage & Packaging
Standard 3-5 day postage to the UK:
Free on orders over £40.
£3.99 for orders under £40.
We also ship to Europe, the US and Canada and more, your shipping charge will be calculated at the checkout but Standard 5-15 day shipping costs are as follows:
For window covers:
Europe (except for Greece & Iceland): £15
United States & Canada, Iceland: £40
Australia, China: £50
New Zealand: £70
If your country isn't listed, please contact us, so we can add you to the list.
For smaller accessories:
International Delivery: £8.99
PLEASE NOTE: Orders to countries outside the UK may be subject to customs charges, please check your own countries customs prices as these may be payable by the customer before you can receive your order.
Most items are made to order so please allow up to 10 days for despatch but if you need them quicker please let us know and we'll do our best to help.
We want you to be 100% happy with your purchase so if you're not satisfied you can return your unused item/s in their original packaging for a full refund.
Please email us to request your refund.
Even if you don't have a printer, it is possible to use our free returns service. Simply fill in the form on the Royal Mail website https://www.royalmail.com/track-my-return/create/2304.
You will receive an email with a returns label that has a QR code attached. Take the email and your packaged item to a Post Office® branch or Royal Mail Customer Service Point (CSP). They’ll scan the QR code and print the label for you. If you choose a CSP, check before you go that it can print labels. To check CSP locations can print labels, use the location finder and look for ‘Label printing service is available’ under 'facilities'.